{"id":6384,"date":"2017-01-03T09:41:03","date_gmt":"2017-01-03T09:41:03","guid":{"rendered":"http:\/\/www.repricerexpress.com\/?p=6384"},"modified":"2018-12-12T09:58:54","modified_gmt":"2018-12-12T09:58:54","slug":"amazon-fba-tips-returns","status":"publish","type":"post","link":"https:\/\/www.repricerexpress.com\/amazon-fba-tips-returns\/","title":{"rendered":"Seller Tips for Dealing with Amazon FBA Holiday Returns"},"content":{"rendered":"<h4>None of us are mind readers and it\u2019s an inevitability that some gift receivers just won\u2019t be happy with what\u2019s under their tree. A couple of generations ago, it would have been unthinkable to do anything but <a title=\"How to Handle Awkward Christmas Gift Moments\" href=\"https:\/\/www.youtube.com\/watch?v=br1rAlldr80\">smile and thank the gift-giver<\/a>; today, people have no problem asking for the receipt so they can <a title=\"https:\/\/www.youtube.com\/watch?v=q4a9CKgLprQ\" href=\"https:\/\/www.youtube.com\/watch?v=q4a9CKgLprQ\">return the gift<\/a> and <a title=\"Giving Awkward Gifts Prank \" href=\"https:\/\/www.youtube.com\/watch?v=n_mwpvr29oI\">get something else<\/a>. Whatever happens to you during the holidays, <a title=\"RepricerExpress\" href=\" http:\/\/www.repricerexpress.com\/\">RepricerExpress<\/a> never judges. Instead, we\u2019re just here to offer tips and tricks that\u2019ll make you even more of a superstar seller.<\/h4>\n<h2>Amazon\u2019s New Holiday Return Policy<\/h2>\n<p>Simply because someone asked for the receipt doesn\u2019t always mean they\u2019ll be returning the item right away. While staff who handle returns would probably say they don\u2019t like the post-holiday rush of dealing with more returns than usual, they\u2019re probably likelier to say there\u2019s something else they dislike more: people who try and return gifts <em>after<\/em> the return window has closed.<\/p>\n<p>And doesn\u2019t it always seem like the return window is never quite long enough? The holiday season, no matter what your denomination or lack thereof, is usually jam-packed with festive events and get-togethers. Although it\u2019s a simple process, returning a gift tends to get put off.<\/p>\n<p>Amazon\u2019s traditional return window used to be 30 days in which a product could be returned. Now they\u2019ve extended that so it\u2019s as follows:<\/p>\n<ul>\n<li>Returns can be made until 31 January, 2017<\/li>\n<li>This extended return window is only applicable to products <strong>dispatched between 1 November, 2016 to 31 December 2016<\/strong><\/li>\n<li>Amazon\u2019s 30-day window will once again take effect once the clock strikes midnight in the new year (1 January 2017)<\/li>\n<li>The 30-day window refers to items <strong>dispatched<\/strong> after 31 December, 2016<\/li>\n<\/ul>\n<p>For more information see <a href=\"https:\/\/www.amazon.co.uk\/gp\/help\/customer\/display.html\/?nodeId=1161002\">Amazon&#8217;s return policies<\/a>.<\/p>\n<h2>Returns and Statutory Rights<\/h2>\n<p>So far, we\u2019ve covered Amazon\u2019s normal return window, how it\u2019ll be extended for the holidays, and what does and doesn\u2019t fall within its guidelines. However, there\u2019s also something called statutory rights that plays a part in returns.<\/p>\n<p>It\u2019s essentially known as a \u201ccooling-off period\u201d where buyers can change their minds about something they purchased. They can cancel their order, yes, but as long as it\u2019s within <strong>14 days of receiving the order<\/strong>. This cooling-off period also applies if you name a third-party that\u2019s not the carrier of the item as having received the thing you bought <em>if and only if it was delivered separately<\/em>. As usual, there are exceptions to this:<\/p>\n<ul>\n<li>Digital items, like downloaded songs or movies, delivered to you and you acknowledge they\u2019ve been delivered to you.<\/li>\n<li>Particular items that have been opened or unsealed, like DVDs, video games, software products, sex and sensuality products and more.<\/li>\n<\/ul>\n<p>There are two neat things about this cooling-off period (if you\u2019re a buyer, at least; sellers won\u2019t be so crazy about it): it\u2019s the law in the<\/p>\n<h4>This holiday season, make sure you know all the ins and outs of selling on Amazon so there\u2019ll be no curve-balls or surprises. <a title=\"RepricerExpress\" href=\" http:\/\/www.repricerexpress.com\/\">RepricerExpress<\/a> knows you\u2019re bound to get at least one return, so understanding how the process works on both ends will make things simpler. And though you now understand this part, simplify your life even more with our repricing, with your <a title=\"Amazon free repricing trial\" href=\" https:\/\/dashboard.repricer.com\/register\/do\/repricer?utm_source=rex-blog&#038;utm_medium=referral&#038;utm_campaign=rex-to-repricer-registration&#038;utm_activity=take-action\">15-day free trial<\/a> just a sign-up away.<\/h4>\n<p>Subscribe to our newsletter for pro tips for selling on Amazon.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>None of us are mind readers and it\u2019s an inevitability that some gift receivers just won\u2019t be happy with what\u2019s under their tree. A couple of generations ago, it would have been unthinkable to do anything but smile and thank the gift-giver; today, people have no problem asking for the receipt so they can return [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":614,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,7,8,9],"tags":[],"class_list":["post-6384","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amazon","category-fba","category-news","category-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Seller Tips for Dealing with Amazon FBA Holiday Returns<\/title>\n<meta name=\"description\" content=\"Amazon FBA Tips for Returns from RepricerExpress including Amazon\u2019s new holiday return policy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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