{"id":14061,"date":"2020-06-01T12:13:56","date_gmt":"2020-06-01T11:13:56","guid":{"rendered":"http:\/\/www.repricerexpress.com\/?p=14061"},"modified":"2024-12-20T13:26:23","modified_gmt":"2024-12-20T13:26:23","slug":"amazon-request-a-review-button","status":"publish","type":"post","link":"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/","title":{"rendered":"What is the Amazon Request a Review Button"},"content":{"rendered":"<p><strong>We all know how tough it is to get a buyer to leave a review once the sale\u2019s been completed, so how cool is it that Amazon\u2019s introduced a \u201cRequest a Review\u201d button on the Order Details page in Seller Central? If you\u2019re not using <a href=\"https:\/\/www.feedbackexpress.com\/\">feedback software<\/a> to automate the process for you, then the information we&#8217;ve\u00a0gathered for you should come in really handy.<\/strong><\/p>\n<h2>Okay, So What Exactly Does the Amazon Request a Review Button Do?<\/h2>\n<p>Log into your Seller Central account and head over to the Order Details page. Once there, in the top right corner, you should see a grey Request a Review button that Amazon recently added. It\u2019s right there beside two other buttons, Print packing slip and Refund Order.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-14127\" src=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2020\/06\/amazon-request-a-review.png\" alt=\"Request a review\" width=\"1002\" height=\"361\" srcset=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2020\/06\/amazon-request-a-review.png 1002w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2020\/06\/amazon-request-a-review-300x108.png 300w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2020\/06\/amazon-request-a-review-768x277.png 768w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2020\/06\/amazon-request-a-review-200x72.png 200w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2020\/06\/amazon-request-a-review-400x144.png 400w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2020\/06\/amazon-request-a-review-600x216.png 600w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2020\/06\/amazon-request-a-review-800x288.png 800w\" sizes=\"(max-width: 1002px) 100vw, 1002px\" \/><\/p>\n<p><strong>But what does this new button do?<\/strong><\/p>\n<p>When you click the button, you&#8217;ll see this message:<\/p>\n<blockquote><p><strong>Request a Review<\/strong><\/p>\n<p>We don\u2019t require you to request reviews because our systems already do that at no cost to you. However, if you prefer to request a review for this order, please use this feature instead of asking the customer via email or buyer-seller messaging.<\/p>\n<p>When you use this feature, we will send the customer an email requesting product and seller reviews for this order. We automatically translate review requests to the customer\u2019s preferred language.<\/p>\n<p><strong>Are you sure you want to request a review for this order?<\/strong><\/p><\/blockquote>\n<p>Once you select yes, you&#8217;ll get this message.<\/p>\n<blockquote><p><strong>Request a Review<\/strong><\/p>\n<p>A review will be requested for this order. (Note: We will suppress this request if a review has already been requested for this order)<\/p><\/blockquote>\n<p>This triggers <a href=\"https:\/\/www.amazon.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Amazon<\/a> to send a message to the buyer, asking them to leave seller feedback and a <a href=\"http:\/\/www.repricerexpress.com\/need-amazon-product-reviews\/\">product review<\/a>. And if the buyer doesn\u2019t speak the same language that you do, <strong>Amazon will automatically translate that request into the buyer\u2019s chosen language.<\/strong><\/p>\n<p>However, there are a couple of important things to note:<\/p>\n<ul>\n<li>If you want to use the Request a Review button, it has to be 5 to 30 days after the order was delivered.<\/li>\n<li>Once you do, you can\u2019t send a follow-up message. However, if you opt <em>not<\/em> to use the button, you can still ask for feedback and reviews through <a href=\"https:\/\/www.amazon.co.uk\/gp\/help\/customer\/display.html?nodeId=201889440\" target=\"_blank\" rel=\"noopener noreferrer\">Amazon\u2019s Buyer-Seller Messaging Service<\/a>.<\/li>\n<li>Sellers have reported that once they click the button, it disappears from that Order Details page, making it a one-time-only option.<\/li>\n<li>You won\u2019t be able to customize the message.<\/li>\n<li>Neither buyers nor sellers can respond to the message.<\/li>\n<\/ul>\n<p>As for what that message looks like, it\u2019s a concise, if relatively generic, message asking buyers to leave a review. Although the text may vary a bit, it\u2019ll essentially say this:<\/p>\n<blockquote><p><strong>Subject: <\/strong>Did your recent Amazon order meet your expectations? Review it on Amazon<\/p>\n<p><strong>Your opinion matters!<\/strong><\/p>\n<p>[Seller Name] requests you to share your experience your recent order with other Amazon shoppers. Please take a moment to review your recent Amazon purchase.<\/p>\n<p>Rate this item<\/p>\n<p>[1-5 stars]<\/p>\n<p>Rate your experience with [Seller Name]<\/p>\n<p>[1-5 stars]<\/p><\/blockquote>\n<p>There is no option to personalise the email so every buyer should receive broadly similar review requests.<\/p>\n<p>Interestingly, not all buyers have reported seeing the Request a Review button on their Seller Central accounts, meaning that Amazon is rolling out this feature in stages as a way to gauge its effectiveness.<\/p>\n<h2>What Does the Request a Review Button Mean for Sellers?<\/h2>\n<p>Well, it\u2019s tough to say, as not every seller\u2019s experience has been the same across the board. Some have commented that they love the feature, particularly how easy it is to request feedback and reviews.<\/p>\n<p>But other sellers aren\u2019t as big fans. On the <a href=\"https:\/\/sellercentral.amazon.com\/forums\/search?q=request%20a%20review\" target=\"_blank\" rel=\"noopener noreferrer\">Amazon Services Seller Forums<\/a>, there are dozens of threads where sellers are voicing their frustrations at what seems like Amazon encroaching even further on their territory.<\/p>\n<p>Although Amazon hasn\u2019t expressly said this new button is the only way to go, it appears that they\u2019re trying subtle pushes, like <a href=\"http:\/\/www.repricerexpress.com\/what-to-do-if-your-amazon-account-gets-suspended\/\">account suspensions<\/a> for failing to abide by <a href=\"https:\/\/sellercentral.amazon.com\/gp\/help\/external\/G1701?language=en_US&amp;ref=efph_G1701_cont_521\" target=\"_blank\" rel=\"noopener noreferrer\">Communication Guidelines<\/a>, to make the switch.<\/p>\n<p>If you\u2019re opting to contact buyers yourself instead of using the Request a Review button, then make absolutely sure you\u2019re doing everything correctly:<\/p>\n<ul>\n<li><strong>Send only one message<\/strong> asking for a product review or seller feedback, making sure to phrase it in a way that\u2019s <em>just<\/em> asking for the review or feedback (i.e. you can\u2019t ask for a positive review).<\/li>\n<li><strong>Avoid language that incentivizes reviews<\/strong>, asks to update or remove an existing product review, or is marketing-y or promotional in nature (like including your brand logo).<\/li>\n<li><strong>Don\u2019t put something like \u201cImportant!\u201d in the subject line<\/strong>, as this message isn\u2019t crucial for completing an order.<\/li>\n<li>Include a link to where buyers can leave feedback or a review, but <strong>don\u2019t include a link to a non-Amazon store or a link to opt-out of messaging.<\/strong><\/li>\n<li><strong>Keep the message on topic<\/strong>, especially if you\u2019re sending the message through Seller Central.<\/li>\n<\/ul>\n<p>It can be tricky getting the wording on a feedback request message just right, so if you\u2019re at all unsure and don\u2019t want to risk account suspension, it\u2019s always a good idea to use a feedback-specific app to do the work for you. That way, you never have to worry about the language being wrong or not abiding by Amazon\u2019s rules, and you can rest easy knowing the app is running constantly without you having to stay on top of things manually.<\/p>\n<h2>Final Thoughts<\/h2>\n<p>Now that you\u2019ve gotten the feedback and review part of selling under your belt, it\u2019s time to shift your attention back to aggressive repricing. And for that, there\u2019s no better assistant than <a href=\"http:\/\/www.repricerexpress.com\/\">RepricerExpress<\/a>, whose main purpose is to maximize your profits. Interested in adding more money back to your wallet? Then <a href=\"https:\/\/dashboard.repricer.com\/register\/do\/repricer?utm_source=rex-blog&amp;utm_medium=referral&amp;utm_campaign=rex-to-repricer-registration&amp;utm_activity=take-action\">sign up right now with a free trial<\/a> to get you going.<\/p>\n<p><a href=\"https:\/\/dashboard.repricer.com\/register\/do\/repricer?utm_source=rex-blog&amp;utm_medium=referral&amp;utm_campaign=rex-to-repricer-registration&amp;utm_activity=take-action\"><img decoding=\"async\" class=\"aligncenter wp-image-11085 size-full\" src=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial.png\" alt=\"Amazon repricing software free trial\" width=\"1280\" height=\"550\" srcset=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial.png 1280w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-300x129.png 300w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-1024x440.png 1024w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-768x330.png 768w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-200x86.png 200w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-400x172.png 400w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-600x258.png 600w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-800x344.png 800w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-1200x516.png 1200w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/a><\/p>\n<p><strong>Related:<\/strong>\u00a0<a href=\"http:\/\/www.repricerexpress.com\/get-amazon-reviews\/\">How to Get Amazon Reviews Legally<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We all know how tough it is to get a buyer to leave a review once the sale\u2019s been completed, so how cool is it that Amazon\u2019s introduced a \u201cRequest a Review\u201d button on the Order Details page in Seller Central? If you\u2019re not using feedback software to automate the process for you, then the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":21654,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-14061","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amazon"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Amazon Request a Review Button: Automate Reviews<\/title>\n<meta name=\"description\" content=\"A look at Amazon&#039;s new feature for requesting buyer reviews qucikly and easily. The Amazon request a review button is now available. Learn more...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amazon Request a Review Button: Automate Reviews\" \/>\n<meta property=\"og:description\" content=\"A look at Amazon&#039;s new feature for requesting buyer reviews qucikly and easily. The Amazon request a review button is now available. Learn more...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/\" \/>\n<meta property=\"og:site_name\" content=\"RepricerExpress\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/repricerexpress\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-01T11:13:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-20T13:26:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/03\/win-product-reviews-amazon.png\" \/>\n\t<meta property=\"og:image:width\" content=\"648\" \/>\n\t<meta property=\"og:image:height\" content=\"432\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Seamus Breslin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Seamus Breslin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/\"},\"author\":{\"name\":\"Seamus Breslin\",\"@id\":\"https:\/\/www.repricerexpress.com\/#\/schema\/person\/3a136b67199cecf1cc48ce34d50ef4bc\"},\"headline\":\"What is the Amazon Request a Review Button\",\"datePublished\":\"2020-06-01T11:13:56+00:00\",\"dateModified\":\"2024-12-20T13:26:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/\"},\"wordCount\":1001,\"publisher\":{\"@id\":\"https:\/\/www.repricerexpress.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/03\/win-product-reviews-amazon.png\",\"articleSection\":[\"Amazon\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/\",\"url\":\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/\",\"name\":\"Amazon Request a Review Button: Automate Reviews\",\"isPartOf\":{\"@id\":\"https:\/\/www.repricerexpress.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-request-a-review-button\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/03\/win-product-reviews-amazon.png\",\"datePublished\":\"2020-06-01T11:13:56+00:00\",\"dateModified\":\"2024-12-20T13:26:23+00:00\",\"description\":\"A look at Amazon's new feature for requesting buyer reviews qucikly and easily. 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