{"id":12091,"date":"2018-08-18T13:19:50","date_gmt":"2018-08-18T12:19:50","guid":{"rendered":"http:\/\/www.repricerexpress.com\/?p=12091"},"modified":"2019-10-28T15:18:20","modified_gmt":"2019-10-28T15:18:20","slug":"investigate-amazon-reviewers","status":"publish","type":"post","link":"https:\/\/www.repricerexpress.com\/investigate-amazon-reviewers\/","title":{"rendered":"How to Investigate Amazon Reviewers"},"content":{"rendered":"

There are two ways you can investigate Amazon reviewers to establish if a review was left by a competitor or not.<\/strong><\/p>\n

Option 1: Find customer Order ID<\/span><\/h3>\n

The easiest way to find out who left a review is to find the customer Order ID and match it with blank or unmatched reviewer names. An Order ID is a unique Amazon-created identifier for an order. If you cannot find an order that matches the review, it should raise a red flag. This means that the reviewer\u00a0potentially has not even tried your product before leaving a negative product review<\/a>.<\/p>\n

Option 2: Using Inspect Element<\/span><\/h3>\n

This option is a little more technical but following the below steps should give you a good idea of which order left someone unsatisfied.<\/p>\n

    \n
  1. Go to your negative review and copy the link address of the hidden Amazon Customer.<\/span><\/li>\n
  2. Paste the link into your URL and copy the unique profile code (customer ID).<\/span><\/li>\n
  3. Do an Advanced Order Search <\/span>on the product.<\/span><\/li>\n
  4. Expand your search results to show all.<\/span><\/li>\n
  5. Inspect Element on all of your orders.<\/span><\/li>\n
  6. Make a search (Command + F) for the customer ID you found in steps 1 & 2.<\/span><\/li>\n
  7. You should be able to find their order. Edit as HTML for more detail.<\/span><\/li>\n<\/ol>\n

    In order for reviews to be matched with 100% accuracy, you must have an automatic email campaign set up for all your products. As long as you use any email automation system and your messages go through Amazon\u2019s Buyer-Seller Messaging system, we will be able to pick up vital buyer information for matching purposes.<\/p>\n

    Please note: Amazon made some changes to their pages on 26 October 2017 and this is not likely to be a permanent solution as Amazon can change this process at any time.<\/p>\n

    \"FeedbackExpress<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    There are two ways you can investigate Amazon reviewers to establish if a review was left by a competitor or not. Option 1: Find customer Order ID The easiest way to find out who left a review is to find the customer Order ID and match it with blank or unmatched reviewer names. An Order […]<\/p>\n","protected":false},"author":3,"featured_media":2360,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,7,8,9],"tags":[],"class_list":["post-12091","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amazon","category-fba","category-news","category-tips"],"yoast_head":"\nHow to Investigate Amazon Reviewers<\/title>\n<meta name=\"description\" content=\"There are two ways you can investigate Amazon reviewers to establish if a review was left by a competitor or not. 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