{"id":11787,"date":"2018-05-02T13:53:36","date_gmt":"2018-05-02T12:53:36","guid":{"rendered":"http:\/\/www.repricerexpress.com\/?p=11787"},"modified":"2024-12-13T10:23:46","modified_gmt":"2024-12-13T10:23:46","slug":"7-times-amazon-sellers-may-need-legal-help","status":"publish","type":"post","link":"https:\/\/www.repricerexpress.com\/7-times-amazon-sellers-may-need-legal-help\/","title":{"rendered":"7 Times Amazon Sellers May Need Legal Help"},"content":{"rendered":"<p><em>Guest blog by CJ from <a href=\"https:\/\/www.amazonsellerslawyer.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Amazon Sellers\u2019 Lawyer<\/a><\/em><\/p>\n<p>Amazon seller account problems? Hitting a wall with your Amazon appeal? While Amazon seller forums are great resources for smaller issues, it\u2019s not easy to get clear answers about how to deal with account suspensions, appeals or suspensions from intellectual property right accusations.<\/p>\n<p>But how do you know when it\u2019s time to get legal help?<\/p>\n<p>No lawyer can (or should) guarantee that your account or listing will be reinstated. That\u2019s always up to Amazon. However, a lawyer experienced in working with Amazon sellers may give you a better chance at reinstatement than might have on your own.<\/p>\n<p>Here are seven good reasons to reach out to a lawyer to help you with your Amazon problems.<\/p>\n<p>&nbsp;<\/p>\n<h2 data-fontsize=\"18\" data-lineheight=\"27\">1. When your account is suspended<\/h2>\n<p>Your first request for reinstatement usually starts at the Seller Performance or Product Quality teams. Next, it\u2019s the Policy Team. Then, you are still suspended you can reach out to the Jeff Bezos\u2019s team.\u00a0 Every time you move up a rung, your chances of being reinstated diminish and the effects of the decisions become more permanent.<\/p>\n<p><strong>Bottom line: Don\u2019t waste your opportunities.\u00a0 <\/strong><\/p>\n<p>A lawyer that focuses on Amazon sellers can likely write your Plan of Action and additional submissions more effectively than you can do yourself.<\/p>\n<p>&nbsp;<\/p>\n<h2 data-fontsize=\"18\" data-lineheight=\"27\">2. When you have proof that you were wrongfully banned<\/h2>\n<p>Amazon doesn\u2019t usually ban an account unless the seller was in clear violation of Amazon\u2019s policies. However, Amazon reserves the right to discontinue a seller\u2019s account at any time\u2013it\u2019s in the selling agreement.<\/p>\n<p>However, if you were wrongfully banned and accused of violating Amazon\u2019s policies, you may have a better chance of reinstatement with someone who drafts Plans of Action each day and who has no emotional attachment to your account.<\/p>\n<p>&nbsp;<\/p>\n<h2 data-fontsize=\"18\" data-lineheight=\"27\">3. When you can\u2019t seem to stop hijackers<\/h2>\n<p>There are two big kinds of listing hijackers: unauthorized resellers and counterfeiters. All vendors will have a harder time fighting unauthorized resellers than they will fighting counterfeiters. Why?<\/p>\n<p>Because while Amazon doesn\u2019t take part in manufacturer\/vendor\/reseller agreements except for the newly gated brands.\u00a0 But, Amazon\u2019s entire focus is on what shows up on their Amazon customer\u2019s doorsteps.<\/p>\n<p>Either way, if you find you can\u2019t tackle listing hijackers on your own, and they are sucking the funds out of your most profitable ASINs, it\u2019s probably time to get a lawyer involved.<\/p>\n<p>If there are counterfeiters, sellers using your pictures or your verbiage, a lawyer can tell you if the hijackers are violating your intellectual property rights and whether you should seek to have them removed by Amazon\u2019s complaint system, cease and desist letters or DMCA take down.<\/p>\n<p>&nbsp;<\/p>\n<h2 data-fontsize=\"18\" data-lineheight=\"27\">4. When you\u2019ve been wrongfully accused of IP infringement<\/h2>\n<p>Sellers are often accused of violating intellectual property rights.\u00a0 Sometimes the baseless complaints amount to \u201cTrademark Bullying.\u201d<\/p>\n<p>It\u2019s important to be able to distinguish the difference between the different intellectual property rights: trademark, copyright, patent and trade dress.\u00a0\u00a0 If you don\u2019t know the difference between the 4 different categories of intellectual property, call a lawyer.<\/p>\n<p>&nbsp;<\/p>\n<h2 data-fontsize=\"18\" data-lineheight=\"27\">5. When another seller infringes on your brand<\/h2>\n<p>There are legitimate cases where you can claim copyright or trademark infringements.<\/p>\n<p>Not all sellers know when they have a valid case against another seller, and most sellers also don\u2019t know that when their products or design are infringed upon, they don\u2019t have to provide proof of damages (which is probably why #5 is happening so frequently).<\/p>\n<p>Amazon takes this issue seriously, but a lack of knowledge about your rights can damage your credibility. Every brand is different, and a lawyer should be able to tell you what your strengths and weaknesses are before you attempt to fight the other seller.<\/p>\n<p>&nbsp;<\/p>\n<h2 data-fontsize=\"18\" data-lineheight=\"27\">6. When you\u2019re receiving suspicious listing complaints<\/h2>\n<p>Did your listing drop in the ranks or get suspended due to a few poor reviews that seemed to come out of nowhere? Unfortunately, defamation, libel, and slander are real issues on Amazon.<\/p>\n<p>Whether it was another over competitive seller or particularly disgruntled customer, you may be able to contest the problem in court. But as we\u2019ve said before, there\u2019s a fine line between contesting a reviewer and infringing on the right to free speech. A lawyer should help you walk that line.<\/p>\n<p>&nbsp;<\/p>\n<h2 data-fontsize=\"18\" data-lineheight=\"27\">7. When you\u2019re not sure how to proceed, and the forums aren\u2019t helping<\/h2>\n<p>Sometimes Amazon Sellers\u2019 Forum members just give you wrong advice. And no matter how experienced a seller is, he only knows what he has learned from his own experience.<\/p>\n<p>In addition, Amazon makes adjustments to their rules and requirements every year. It\u2019s just as important to stay on top of those changes as it is to know exactly what\u2019s in the contract you signed with Amazon before you started selling. It\u2019s definitely comforting to hear other sellers have survived similar situations\u2013but remember, every seller\u2019s experience is different, and they are not invested in your company. (In fact, they\u2019re competitors!)<\/p>\n<p>Even if you do fit a few of the above descriptions, it\u2019s important to remember what we said at the beginning: no lawyer can or should guarantee that all of your Amazon issues will disappear. It\u2019s up to you to make sure you read the fine print every step of the way.<\/p>\n<p>But if you strive to stay within Amazon\u2019s guidelines, you\u2019ll be rewarded with access to millions of customers all over the world. And that\u2019s worth fighting for.<\/p>\n<p>&nbsp;<\/p>\n<h2>Need help with your Amazon pricing?<\/h2>\n<p><a href=\"https:\/\/dashboard.repricer.com\/register\/do\/repricer?utm_source=rex-blog&amp;utm_medium=referral&amp;utm_campaign=rex-to-repricer-registration&amp;utm_activity=take-action\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-11085 size-large\" src=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-768x330.png\" alt=\"Free trial\" width=\"1024\" height=\"440\" srcset=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-768x330.png 768w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-300x129.png 300w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-1024x440.png 1024w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-200x86.png 200w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-400x172.png 400w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-600x258.png 600w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-800x344.png 800w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-1200x516.png 1200w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Subscribe to our newsletter for pro tips for selling on Amazon.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Guest blog by CJ from Amazon Sellers\u2019 Lawyer Amazon seller account problems? Hitting a wall with your Amazon appeal? While Amazon seller forums are great resources for smaller issues, it\u2019s not easy to get clear answers about how to deal with account suspensions, appeals or suspensions from intellectual property right accusations. But how do you [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":11788,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,7,8],"tags":[],"class_list":["post-11787","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amazon","category-fba","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 Times Amazon Sellers May Need Legal Help<\/title>\n<meta name=\"description\" content=\"Learn when Amazon sellers might need legal help with RepricerExpress. 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