{"id":11598,"date":"2018-02-21T09:49:22","date_gmt":"2018-02-21T09:49:22","guid":{"rendered":"http:\/\/www.repricerexpress.com\/?p=11598"},"modified":"2024-12-13T10:39:33","modified_gmt":"2024-12-13T10:39:33","slug":"amazon-product-suspension","status":"publish","type":"post","link":"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/","title":{"rendered":"5 Pitfalls to Avoid Amazon Product Suspension"},"content":{"rendered":"<p><strong>It\u2019s the email you never want to receive, especially if you\u2019ve got a clean selling history: your Amazon product has been suspended. Now what? <a href=\"http:\/\/www.repricerexpress.com\/\">RepricerExpress<\/a> has discovered five common reasons why this can happen and how you can avoid it.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2>1. Your Product is Unsafe<\/h2>\n<p>The biggest reason you could be facing a product suspension from Amazon is if your product isn\u2019t safe to use. This covers a wide range of things, from simple defects to unexpected byproducts that can\/do cause injury from use.<\/p>\n<p><strong>How to avoid:<\/strong> <a href=\"https:\/\/en.wikipedia.org\/wiki\/Product_testing\" target=\"_blank\" rel=\"noopener noreferrer\">Product testing<\/a> is the easiest way to ensure what you\u2019re selling is safe and okay. By handling the product in a variety of ways, you can anticipate how your buyers will also use it and what scenarios might crop up. If consumers need to know about a potential effect, be sure to spell that out clearly and directly. And above all, be as honest as possible in describing the condition of the product.<\/p>\n<p>&nbsp;<\/p>\n<h2>2. You Said Your Product is New But It\u2019s Actually Used<\/h2>\n<p>Not only is this a huge hassle to buyers (who actually enjoys going through the return process?), but like the above point, an inaccurately-represented product might result in it breaking or injuring the buyer.<\/p>\n<p><strong>How to avoid:<\/strong> It\u2019s simple. If you sell used items, label them as such and use the description area to write about the condition they\u2019re in in greater detail. Alternatively, you can stick to <em>only<\/em> selling new items and being explicit in that when talking to <a href=\"https:\/\/www.amazon.co.uk\/\">Amazon<\/a>.<\/p>\n<p><a href=\"https:\/\/dashboard.repricer.com\/register\/do\/repricer?utm_source=rex-blog&amp;utm_medium=referral&amp;utm_campaign=rex-to-repricer-registration&amp;utm_activity=take-action\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-11155 size-full\" src=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/kev-blackburn-rex-cta.png\" alt=\"Kev Blackburn CTA\" width=\"637\" height=\"275\" srcset=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/kev-blackburn-rex-cta.png 637w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/kev-blackburn-rex-cta-300x130.png 300w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/kev-blackburn-rex-cta-200x86.png 200w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/kev-blackburn-rex-cta-400x173.png 400w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/kev-blackburn-rex-cta-600x259.png 600w\" sizes=\"(max-width: 637px) 100vw, 637px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2>3. You Have Too Many Negative Reviews<\/h2>\n<p>Sometimes buyers who aren\u2019t happy with their products claim it was &#8220;not as described&#8221; and attempt to return the item. When that happens, Amazon might start an FBA suspension while they conduct a bin check to see if there any mismatches between what you listed and what\u2019s in the warehouse.<\/p>\n<p><strong>How to avoid:<\/strong> There are a number of strategies you can employ. One, temporarily switch to FBM so you can keep selling and not run out of stock. Two, open up your own ticket for the item and use the space to write about why items might be returned and the steps you\u2019ve taken in product listings to combat that. And three, <a href=\"http:\/\/www.repricerexpress.com\/respond-negative-amazon-product-review\/\" target=\"_blank\" rel=\"noopener noreferrer\">get on top of negative reviews<\/a> immediately to try and resolve the issue with the buyer before it grows any bigger.<\/p>\n<p>&nbsp;<\/p>\n<h2>4. Your Return Rate is Too High<\/h2>\n<p>One of the metrics Amazon uses to gauge your performance is your return rate (how many items are returned over the total number of items sold) in a given time. If one of your products has a consistently high return rate, that could raise Amazon\u2019s suspicions and your item could be suspended \u2014 for good.<\/p>\n<p><strong>How to avoid:<\/strong> One of your best defences is a strong offence. Use your product listing to describe the item as clearly as possible, such as how to use it and how <em>not<\/em> to use it. If a buyer managed to miss the point, follow up with them as soon as you can to ensure there\u2019s no more confusion.<\/p>\n<p>&nbsp;<\/p>\n<h2>5. There\u2019s An Issue With Intellectual Property<\/h2>\n<p><a href=\"https:\/\/www.gov.uk\/intellectual-property-an-overview\" target=\"_blank\" rel=\"noopener noreferrer\">Intellectual property<\/a> (I.P.) is a tough hurdle for smaller sellers, as they don\u2019t have the financial and legal backing to get them out of tight spots. Amazon has recently pulled in the reins on this one, whereas before, I.P. holders would have had to work on their own to prove their I.P. had been stolen. Now, all they have to do is file a report with Amazon and the marketplace suspends the product immediately while the two sellers work it out by themselves.<\/p>\n<p><strong>How to avoid:<\/strong> Although it takes more time in the short run, creating your own brand and logo can save you a lot of time and stress later on. If that\u2019s not something that fits your business model, then make sure you thoroughly research I.P. before using it. You might even want to consult with a legal expert just to be on the super safe side.<\/p>\n<p>&nbsp;<\/p>\n<h2>Still manually repricing on Amazon?<\/h2>\n<p>Just about every single time, an unresolved product suspension (or a history of product suspensions) can lead to an account suspension. We know you\u2019re a rockstar seller who wants to do their best and will take every step in doing so. Another way you can keep rising to the top is to use <a href=\"http:\/\/www.repricerexpress.com\/\">RepricerExpress<\/a> to compete with the sellers you plan on overtaking. By setting your own pricing rules and exceptions, you can always have competitive prices in all the categories you sell in. <a href=\"https:\/\/dashboard.repricer.com\/register\/do\/repricer?utm_source=rex-blog&amp;utm_medium=referral&amp;utm_campaign=rex-to-repricer-registration&amp;utm_activity=take-action\">Sign up now and receive the first 15 days entirely free<\/a>.<\/p>\n<p><a href=\"https:\/\/dashboard.repricer.com\/register\/do\/repricer?utm_source=rex-blog&amp;utm_medium=referral&amp;utm_campaign=rex-to-repricer-registration&amp;utm_activity=take-action\"><img decoding=\"async\" class=\"alignnone wp-image-11085 size-large\" src=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-768x330.png\" alt=\"Free trial\" width=\"1024\" height=\"440\" srcset=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-768x330.png 768w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-300x129.png 300w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-1024x440.png 1024w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-200x86.png 200w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-400x172.png 400w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-600x258.png 600w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-800x344.png 800w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial-1200x516.png 1200w, https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/10\/amazon-repricer-free-14-day-trial.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><strong>Related:<\/strong> <a href=\"http:\/\/www.repricerexpress.com\/what-to-do-if-your-amazon-account-gets-suspended\/\">What to Do If Your Amazon Account Gets Suspended<\/a><\/p>\n<p>Subscribe to our newsletter for pro tips for selling on Amazon.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s the email you never want to receive, especially if you\u2019ve got a clean selling history: your Amazon product has been suspended. Now what? RepricerExpress has discovered five common reasons why this can happen and how you can avoid it. &nbsp; 1. Your Product is Unsafe The biggest reason you could be facing a product [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":10760,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,7,8,9],"tags":[],"class_list":["post-11598","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amazon","category-fba","category-news","category-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Pitfalls to Avoid Amazon Product Suspension<\/title>\n<meta name=\"description\" content=\"Learn how to handle Amazon product suspensions with RepricerExpress. Discover tips to reinstate your listings quickly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Pitfalls to Avoid Amazon Product Suspension\" \/>\n<meta property=\"og:description\" content=\"Learn how to handle Amazon product suspensions with RepricerExpress. Discover tips to reinstate your listings quickly.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/\" \/>\n<meta property=\"og:site_name\" content=\"RepricerExpress\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/repricerexpress\" \/>\n<meta property=\"article:published_time\" content=\"2018-02-21T09:49:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-13T10:39:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/06\/ecommerce-slips-to-avoid.gif\" \/>\n\t<meta property=\"og:image:width\" content=\"880\" \/>\n\t<meta property=\"og:image:height\" content=\"587\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/gif\" \/>\n<meta name=\"author\" content=\"Seamus Breslin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Seamus Breslin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/\"},\"author\":{\"name\":\"Seamus Breslin\",\"@id\":\"https:\/\/www.repricerexpress.com\/#\/schema\/person\/3a136b67199cecf1cc48ce34d50ef4bc\"},\"headline\":\"5 Pitfalls to Avoid Amazon Product Suspension\",\"datePublished\":\"2018-02-21T09:49:22+00:00\",\"dateModified\":\"2024-12-13T10:39:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/\"},\"wordCount\":816,\"publisher\":{\"@id\":\"https:\/\/www.repricerexpress.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/06\/ecommerce-slips-to-avoid.gif\",\"articleSection\":[\"Amazon\",\"FBA\",\"News\",\"Tips\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/\",\"url\":\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/\",\"name\":\"5 Pitfalls to Avoid Amazon Product Suspension\",\"isPartOf\":{\"@id\":\"https:\/\/www.repricerexpress.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.repricerexpress.com\/amazon-product-suspension\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.repricerexpress.com\/wp-content\/uploads\/2017\/06\/ecommerce-slips-to-avoid.gif\",\"datePublished\":\"2018-02-21T09:49:22+00:00\",\"dateModified\":\"2024-12-13T10:39:33+00:00\",\"description\":\"Learn how to handle Amazon product suspensions with RepricerExpress. 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